Implementation of Person-Centered Maternity Care (PCMC) on the Childbirth Experience of Mothers at RSI Siti Khadijah Palembang

A Phenomenological Study

Abstract

Background: Person-Centered Maternity Care (PCMC) emphasizes respectful, autonomous, and emotionally supportive care. In Indonesia, its implementation remains suboptimal, especially regarding communication and decision-making. The integration of spiritual values, particularly in Islamic hospitals, has received limited attention.

Methods: This interpretative phenomenological study involved 10 postpartum mothers at RSI Siti Khadijah Palembang. In-depth interviews explored three PCMC domains: dignity & respect, communication & autonomy, and supportive care. Thematic analysis was conducted following Braun & Clarke’s six-step method.

Results: Most participants reported respectful treatment, such as informed consent and non-discriminatory care. However, some noted insufficient empathy and inadequate medical communication. Spiritual practices like reciting basmallah, guided dzikir, and communal prayers were appreciated for fostering emotional calm and a sense of control.

Conclusion: Spiritual values enhance emotional comfort and autonomy within the PCMC framework. Their integration into maternity services at Islamic hospitals offers a culturally appropriate, holistic approach to respectful and empathetic care.